Consumers have a legal right of withdrawal. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.
withdrawal policy:
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving reasons.
The withdrawal period is fourteen days from the day on which you or a third party named by you who is not the carrier has or has taken possession of the last goods
In order to exercise your right of withdrawal, you must inform u
profiles group GmbH
Im neuen Felde 65
29525 Uelze
E-Mail Adresse: service@wavetray.d
by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to cancel this contract. You may use the attached sample withdrawal form for this purpose, but this is not mandatory.
In order to comply with the withdrawal period, it is sufficient to send the notification of the exercise of the right of withdrawal before the end of the withdrawal period
Effects of withdrawal
If you withdraw this contract, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your withdrawal of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse a refund until the goods have been returned to us or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day you inform us of the withdrawal of this contract. This period is deemed to have been observed if you dispatch or hand over the goods before the expiry of the fourteen-day period.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.
Exclusion of the right of withdrawal
The right of withdrawal does not apply to the following contracts, unless the parties have agreed otherwise:
Contracts for the supply of goods which are not prefabricated and for whose manufacture an individual selection or determination by the consumer is decisive or which are clearly customised to the personal needs of the consumer.
End of the withdrawal policy
Sample withdrawal form for consumers
(If you want to cancel the contract, please fill out this form and send it back). To profiles group GmbH 29525 Uelzen E-Mail Adresse: servive@wavetray.de Withdrawal I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) ___________________________________________________ ___________________________________________________ Ordered on (*)/received on (*): __________________________ Name of the consumer(s): ______________________________ Address of the consumer(s): ____________________________ ____________________________________________________ Signature of the consumer(s) (only in case of communication on paper) Date: _______________________________________ (*) Delete as applicable |